Frequently Asked Questions

Everything you need to know about bringing Milligram home.

What is the typical delivery timeframe for furniture items?

Standard shipping for small home decor takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.

Do you offer a warranty on your products?

Yes, all Milligram furniture comes with a comprehensive 2-year limited warranty covering manufacturing defects and structural integrity under normal household use.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.

Are your textiles and wood sustainably sourced?

Sustainability is at our core. We use FSC-certified wood and OEKO-TEX certified textiles to ensure our products are safe for your home and the environment.

Can I request fabric swatches before making a purchase?

Absolutely. You can order up to five complimentary fabric swatches through our 'Swatch Request' page to ensure the color and texture perfectly match your space.

How can I track my order status?

Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery progress by logging into your Milligram account dashboard.